How to make room requests

Call Member Services (800) 800-9800 or (407) 566-3800✝ - Option 1
Use online chat service. This is good because you get instant feedback, without having to call someone.
You can also fax your reservations, but I would not rely on that at all.

Members can also select from a list of valid requests when completing Online Check-In Service beginning 60 days prior to Check-In for Walt Disney World Resort hotels and 10 days prior to check in for Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i, Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort. (Note: Online Check-In is not available at The Villas at Disney's Grand Californian Hotel & Spa.)

This time I think I’m going to try the online chat as mentioned above. I’m just wondering, how early/late should I make the requests? Does it matter?

I make mine about 2-3 weeks out. Mostly because I'm afraid I'll forget if I try for any closer. I usually use the email function. Last requests were met (or almost for BWV but the room area I wanted wasn't finished being refurbished)

For DS's trip I used online chat about 4 weeks prior to request a lake view room, upper floor, and I appreciated the instant feedback that my message was received. I also mentioned it was his honeymoon, and he got room 7115 at Copper Creek. It's the corner studio that's oversized and has two balconies and a great view of the lake and pool. I know a little luck was involved, but DS and DDIL were thrilled with the room. The only problem with they had was Wednesday when it rained. Water flowed under the doors of the balcony, and they dealt with some minor flooding.

Log in and click this link
disneyvacationclub.disney.go.com/contact/email/

I select current reservations and be sure to list my reservation number.

I do want to say I tend to request the opposite of what you are so maybe they do a better job with it because I'm actually asking for things that many people don't? I struggle with excessive light and noise while sleeping. And even just chilling in the room. So I tend to ask for far from the lobby. And away from main pools as much as possible. Boardwalk was an issue this last trip because they were still doing rooms by the quiet pool. Which made that area actually noisier than by the main pool. They gave me really close to that and on the first floor which is what I request because the light seem less bright on the first floor. It also allows me to avoid using the elevator.

Our trip before that they gave us exactly what we wanted at Riviera. I'm even thinking for their back and we had third floor for a lake view at Polynesian last year. At Copper Creek we got upper floor facing the quiet pool. Before that I had asked for a sort-of-not-really but kind of savannah view when I had a standard view at Jambo and said I just want to not face the pool for noise and light due to sensitivities. I also say every time we are fine with walking long distances and actually prefer it. So it could be that I'm getting luckier with my requests too because I'm going against the grain compared to some people. I would rather quieter and less light pollution and as far from the lobby as possible in many cases.